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Savlen Studios Satisfaction Guarantee
Our return policy is very simple:

100% Satisfaction Guaranteed!

If you don't absolutely love it. We will take it back. 

 

Returns: We offer a 7 Day Money Back Guarantee with no questions asked when you buy online through Savlenstudios.com.
However if you buy from our Savlen Gallery Store in Key West then you buy the work as seen. All artwork sales are final.
Changes or cancellations can only be made within three days from the date of purchase.

For the life of the artist, all original, collectible or limited edition artwork may be returned at any time for a an even exchange or a full credit of the purchase price. To be used toward other collectible Savlen artwork.  


If for any reason you are unhappy with a purchase that you made on Savlenstudios.com, you may return it to us within 7 days of the date that it was delivered to you. We will issue you a full refund for the purchase price, or a replacement, whichever you like.
If you wish to return your purchase, it must be returned in "as-sold" condition, i.e in the same condition it was shipped to you in.


If for any reason you are unhappy with a purchase that you made on Savlenstudios.com, you may return it to us within 7 days of the date that it was delivered to you. We will issue you a full refund for the entire purchase price, or a replacement, whichever you like. If you wish to return your purchase, it must be returned in "as-sold" condition, i.e in the same condition it was shipped to you in. Return items, within 7 days of delivery date, to:

Savlen Gallery
c/o Mike Savlen
417 Southard Street
Key West, FL. 33040

along with a copy of your order form, including credit card info and instructions as to what you want (exchange, refund etc.) Purchaser bears all costs involved in return shipping.

We do ship worldwide! However rates are determined by destination. We try our best to keep the cost to you down, so don't hesitate to contact us.

Contact Information:

If you need to contact us, please feel free to call: (603) 369-7662. We will be happy to answer your questions or hear your concerns.

Copyright and Trademark Notice

 

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Savlen Studios Copyright © 2012, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

 

 

Credit Cards

 

We accept the following credit cards: American Express, Visa, MasterCard,  and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

 

 

Links

 

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

 

 

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks

 

We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $35 fee on all returned checks.

 

 

Multiple Product Orders

 

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for shipping at the rate quoted to you on your purchase receipt.

 

 

Order Acceptance Policy

 

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

 

 

International Shipping

 

We do ship worldwide! However rates are determined by destination. We do our best to keep the cost to you down, so don't hesitate to contact me here, or call us anytime 8:00 am -8:00 pm EST - 603.369.7662.
Or shoot us an email here: donnalee@savlenstudios.com

 

 

Out-of-Stock Products

 

We will ship your product as it becomes available. Usually, products ship the within 7-10 business days of your order, Business days do not include orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered may experience a delay. We will keep you informed of any products that you have ordered that are experiencing a slower than normal shipping time. Please note: This is usually due to major holidays. So please do your best to plan accordingly. You may cancel your order at any time prior to shipping.

 

 

Privacy

 

All information provided to us by customers is held in the strictest confidence. No information provided to us by customers is given to any outside entity whatsoever.
Rest assured. We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.


Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Savlen studios site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

 

 

Privacy on Other Web Sites

 

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.

 

 

Returns

 


If for any reason you are unhappy with a purchase that you made on Savlenstudios.com, you may return it to us within 7 days of the date that it was delivered to you.
We will issue you a full refund for the entire purchase price, or a replacement, whichever you like!
If you wish to return your purchase, it must be returned in "as-sold" condition, i.e in the same condition it was shipped to you in.
Return items, within 7 days of delivery date, to:

Savlen Gallery
c/o Mike Savlen
417 Southard Street
Key West, FL. 33040


along with a copy of your order form, including credit card info and instructions as to what you want (exchange, refund etc.)
Purchaser bears all costs involved in return shipping.

 

 

Shipping Policy

 

Shipping Time is determined by product ordered. And specified within each product description. If your order has special circumstances such as a gift etc. we will make every effort to accommodate. Contact us here or call us anytime at 603.369.7662, if you require a rush order.  Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive, but a general estimate is usually within 2-3 weeks from receipt of payment depending on the product ordered. With the exception of custom commissions. Consider any shipping or transit time offered to you by Savlen Studios only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

 

 

Taxes

 

Savlen Studios shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

 

 

Typographical Errors

 

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Savlen Studios reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Savlen Studios reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will immediately issue a credit to your credit card account in the amount of the incorrect price.